FAQ
Answers for a confident launch
Get clarity on timing, integrations, pricing, and operational coverage before you go live.
Quick coverage
- Go-live timing
- Platform support
- Pricing logic
- Returns handling
- Support model
- Switching concerns
What does a typical go-live timeline look like?
Timelines depend on SKU setup and inbound readiness. We align milestones during onboarding so store sync, inbound receiving, and first orders launch in sequence.
Which platforms do you support?
We support Shopify and WooCommerce with a direct order, inventory, and tracking sync.
How is pricing structured?
Pricing includes a platform fee, handling fees per order, optional add-ons, and shipping label pass-through at cost.
Ready to confirm your launch window?
Share your order volume and target dates to map a clear onboarding timeline.
How are returns handled?
Returns are triaged on receipt with disposition logging and updates sent back to your store.
What support model do you provide?
You get a dedicated onboarding point of contact and operational support during launch and steady-state fulfillment.
Can you support switching from another 3PL?
Yes. We plan cutover steps so inventory transfer and order routing stay controlled during the switch.
Need a tailored fulfillment scope?
Tell us about your SKU mix, order volume, and storage needs to receive a tailored quote.